Why Does My Jbl Headphones Keep Turning Off

If you own JBL headphones and find that they keep turning off unexpectedly, it can be frustrating and disrupt your listening experience. Understanding the potential causes behind this issue can help you troubleshoot and resolve it effectively. In this article, we will explore some common reasons why your JBL headphones may keep turning off and provide troubleshooting tips to address the problem.

Why Does My Jbl Headphones Keep Turning Off solution :

Low Battery:

One of the primary reasons why JBL headphones may turn off intermittently is low battery power. When the battery level drops below a certain threshold, the headphones may automatically power off to conserve energy. Make sure to charge your headphones fully and check the battery level indicator to ensure it is not running low.

Auto Power Off Feature:

JBL headphones often come with an auto power-off feature designed to save battery life. This feature automatically turns off the headphones after a period of inactivity to prevent unnecessary power drain. If your headphones are turning off unexpectedly, it is possible that this feature is activated. Refer to the user manual or JBL’s website to learn how to adjust or disable the auto power-off setting.

Bluetooth Connectivity Issues:

Interference or poor Bluetooth connectivity can cause JBL headphones to disconnect and turn off. Ensure that your headphones are within the recommended range for Bluetooth connectivity and that there are no physical barriers or electronic devices causing interference. Additionally, try unpairing and repairing your headphones with the device to establish a fresh Bluetooth connection.

Firmware or Software Updates:

Outdated firmware or software on your JBL headphones can lead to unexpected shutdowns or other issues. Check if there are any available firmware or software updates for your specific headphone model. Visit the JBL website or use the JBL app (if available) to download and install the latest updates, as they may contain bug fixes and improvements that address the power-off problem.

Physical Damage or Faulty Components:

If none of the above solutions resolve the issue, it is possible that your JBL headphones have physical damage or faulty components. Check for any visible signs of damage, such as frayed cables or loose connections. If the problem persists, contact JBL customer support or bring your headphones to an authorized service center for further diagnosis and repair.


Experiencing frequent power-offs with your JBL headphones can be bothersome, but by following these troubleshooting steps, you can potentially identify and resolve the issue. Check the battery level, adjust the auto power off setting, ensure a stable Bluetooth connection, update firmware or software, and inspect for physical damage. If the problem persists, seek assistance from JBL customer support or a service center. Restoring your JBL headphones to proper functionality will allow you to enjoy uninterrupted audio and make the most of your listening experience.